Help Center
Help Center
Softr. · Support
Need a hand? Start here. Most questions are answered on one of these pages.
Browse by topic
FAQ
The products, using them, what to expect, and the questions we hear most.
How to use
Where each product goes in your morning and night routine.
Shipping Info
Costs, delivery times, tracking and customs.
Return & Refund Policy
14-day returns, the exceptions, and the 60-day promise.
Track your order
See where your parcel is.
Contact us
Send us a message. We reply within 1 business day.
Quick answers
Where is my order?
Orders ship within 1–2 business days and arrive in 4–8 business days, with tracking.
I want to return something
Unopened products can be returned within 14 days of delivery. Email us to start.
My skin reacted
Stop using it and email us within 14 days of delivery with a photo. Opened products are covered in this case.
My order arrived damaged
Email us within 48 hours with a photo. We send a replacement or a refund.
Can’t find what you need?
Email evenmadelabs@gmail.com and include your order number if it’s about an order. We reply within 1 business day.